Last updated: March 23, 2025

Good Medics, Inc. (“Good Medics”, “we”, “us”, or “our”) is committed to protecting the privacy of your personal health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This HIPAA Privacy Policy outlines how we safeguard your Protected Health Information (PHI), how we may use or disclose it, and what your rights are under federal law.

This Privacy Policy applies to all individuals who access or use any service offered by Good Medics, whether through our website (www.goodmedics.com), mobile application, digital tools, or other affiliated services (collectively, the “Service”). By accessing the Service, you agree to the practices described in this policy.

Good Medics protects your privacy by limiting who may access your PHI, limiting how we use or disclose your PHI, informing you of our legal responsibilities, explaining our internal privacy policies, and fully complying with all HIPAA requirements currently in effect.

For the purposes of this Privacy Policy, the following definitions apply:

“Account” means a unique user account created by you to access our Services.
“Company” refers to Good Medics, Inc.
“Cookies” are small data files stored on your device that help us understand your activity on our website and improve user experience.
“Country” refers to the United States.
“Device” means any internet-connected tool such as a phone, tablet, or computer used to access our Service.
“Personal Data” refers to any information that can be used to identify an individual.
“Protected Health Information (PHI)” means any information that identifies you and relates to your past, present, or future health status, the provision of healthcare, or the payment for that healthcare.
“Service Provider” refers to any third-party that processes information on behalf of Good Medics.
“Usage Data” refers to diagnostic and behavioral information collected automatically during use of the Service.
“Website” refers to the Good Medics website, located at www.goodmedics.com.
“You” refers to the individual accessing the Service, or the legal entity you represent.

As a healthcare organization operating under HIPAA guidelines, Good Medics may collect, use, or disclose your PHI only in accordance with federal law. This includes your medical history, symptoms, diagnoses, medications, insurance information, communications with providers, and information collected from you via intake forms, video consultations, lab results, or prescriptions. Our clinical services may include but are not limited to: testosterone replacement therapy (TRT), weight loss treatments (e.g., semaglutide, tirzepatide), erectile dysfunction therapies (e.g., sildenafil, tadalafil), hair loss treatments (e.g., finasteride, minoxidil), and general telehealth consultations.

Good Medics may use or disclose your PHI for treatment, payment, or healthcare operations. This includes sharing information with your assigned medical provider, pharmacy partners, diagnostic labs, or third-party vendors that support our platform. All third-party vendors are contractually required to protect your information in accordance with HIPAA’s Privacy and Security Rules.

We do not sell your information. We only share your PHI when it is necessary to deliver care, coordinate prescriptions, fulfill regulatory or legal requirements, conduct internal audits, or improve service delivery.

Your PHI may be used to contact you about your treatment, medication shipments, lab testing, billing matters, appointment reminders, or product refill options. We may send this information via phone, SMS, email, or in-app notifications, and you may opt out of marketing communications at any time. However, you cannot opt out of essential medical or legal notifications without discontinuing the Service entirely.

Your health information may also be shared through secure, encrypted systems known as Health Information Exchanges (HIEs), which facilitate coordinated care across systems. Participation in HIEs is voluntary, and you may opt out by contacting us at privacy@thegoodmedics.com.

We store all PHI using encrypted systems and restrict access to authorized personnel only. We follow the HIPAA Security Rule’s administrative, physical, and technical safeguards to prevent unauthorized access, use, or disclosure of your data.

You have the right to request a copy of your health information, request corrections to your record, request restrictions on disclosures, or request an accounting of disclosures. You also have the right to file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.

If you are a parent, guardian, or legal representative using the Service on behalf of a minor or dependent adult, you may access their PHI within the boundaries of state and federal law. You are also bound by the same rights and responsibilities as outlined in this policy.

We may update this HIPAA Privacy Policy periodically to reflect changes in regulations, technology, or our internal practices. We will update the “Last Updated” date at the top of this page and provide notice of material changes through our website or by email when applicable. Continued use of the Service after such changes constitutes acceptance of the revised policy.

For questions regarding this policy or your privacy rights, please contact us at:

Email: privacy@thegoodmedics.com
Support: support@thegoodmedics.com
Website: www.goodmedics.com

If you are requesting a copy of your health records, opting out of data sharing, or need HIPAA-specific clarification, please include your full name, date of birth, and the nature of your request in your message so we can verify your identity and respond promptly.

Good Medics remains committed to protecting your privacy and maintaining compliance with all HIPAA regulations. Thank you for trusting us with your care.