Back pain

What is it?

Back pain is one of the most common reasons adults seek medical care. It can range from a dull, constant ache to sudden, sharp pain that makes movement difficult. Most back pain isn’t serious and can be managed at home or through a virtual consultation—but when left untreated, it can interfere with sleep, mobility, and daily responsibilities.

Common Symptoms

Back pain symptoms vary based on the cause but often include muscle stiffness, limited range of motion, sharp or radiating pain, and soreness that worsens after sitting or standing for long periods. Some patients may also experience pain traveling down the legs (sciatica), especially if a nerve is involved.

What Causes It?

Common causes include muscle strain, poor posture, prolonged sitting, lifting improperly, or overuse. Underlying issues like herniated discs, arthritis, spinal stenosis, or osteoporosis can also contribute. Stress and lack of core strength may worsen or prolong symptoms.

What to Expect During a Telehealth Visit for Back Pain:

Your provider will ask about the location, duration, and type of pain you're experiencing, along with any triggering activities or recent injuries.
They’ll offer guidance on posture correction, home stretches, heat/ice use, and ergonomic tips tailored to your routine.
If appropriate, you may receive a same-day prescription for muscle relaxants, anti-inflammatories, or pain relief.
Follow-up visits may be recommended to track your recovery or adjust your treatment plan.
If your symptoms suggest a serious condition, you may be referred for imaging (X-ray or MRI) or in-person evaluation.

How to Treat Back Pain

Most back pain improves with conservative care, rest, and consistent support. Virtual treatment focuses on reducing pain and preventing recurrence through lifestyle changes and medication when necessary.

Stretch Regularly: Gentle stretches can improve flexibility and reduce tension.
Apply Heat or Ice:Heat relaxes tight muscles, while ice reduces inflammation—use each based on symptom type.
Use OTC Medications: NSAIDs like ibuprofen can reduce pain and swelling.
Modify Your Space: Adjust your workstation to promote better posture during long sitting hours.
Move Mindfully: Stay active, but avoid movements that worsen pain—walks and light yoga are usually safe.

When Should I Go to Urgent Care or the ER?

Seek urgent care if your back pain is severe, unrelenting, or accompanied by weakness, numbness, or tingling in your legs. Go to the ER immediately if you lose bladder or bowel control, develop a fever with your back pain, or experience sudden leg weakness—these may indicate a serious spinal condition requiring emergency attention.

Most back pain can be handled via telehealth or home care. However, head to urgent care if symptoms interfere with daily function or persist despite self-care.

Nerve Pain: Sharp, shooting pain down the leg may mean a pinched nerve.
Mobility Issues: Trouble walking or bending over may signal a deeper issue.
Swelling or Redness: Localized inflammation can indicate infection or injury.
No Relief from Meds: If OTC treatments aren’t helping, evaluation is needed.

Early care helps prevent chronic pain and restore movement faster.

How to Prevent Future Flare-Ups?

Protect your back by maintaining a strong core, practicing good posture, and avoiding repetitive strain. Take standing breaks if you sit for long periods, and use proper form when lifting. Invest in an ergonomic chair or lumbar support. Small changes in daily routine can make a big difference in back health over time.

Your spine supports everything—posture, movement, and confidence.

How It Works

1. Purchase Your Visit

Add your visit to the cart and complete your purchase—it only takes a few minutes. Once paid, you’ll receive a confirmation email with your next steps.

2. Register and Book Your Appointment

You’ll be invited to register in our secure patient portal. Once inside, you’ll be prompted to schedule your appointment. After booking, check your email for the required medical forms—these must be completed and signed before your visit.

3. Meet With a Doctor and Get Treated

On the day of your appointment, you’ll connect with a board-certified doctor by video. Prescriptions or treatments—if needed—will be sent to your preferred pharmacy or shipped directly to you.

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