Neck Pain

What is it?

Neck pain is a common musculoskeletal issue that can range from mild stiffness to intense discomfort. It often results from poor posture, strain, or injury, and can significantly affect your ability to focus, sleep, or move freely. Though rarely a sign of something serious, untreated neck pain can become chronic and disruptive to daily life.

Common Symptoms

Symptoms may include soreness, tightness, limited range of motion, sharp pain when turning the head, or tension radiating to the shoulders and upper back. Some people also experience headaches, tingling, or numbness in the arms if nerves are involved.

What Causes It?

Neck pain is often caused by muscle strain due to poor ergonomics, prolonged screen time, or sleeping in awkward positions. Other causes include whiplash, herniated discs, arthritis, or underlying nerve compression. Stress and lack of movement can also increase muscle tension and worsen pain.

What to Expect During a Telehealth Visit for Neck Pain:

Your provider will ask about your symptoms, potential triggers, and any previous allergy treatments to better understand your condition.
They’ll offer ergonomic tips, gentle stretches, and self-care routines to relieve pressure and support healing.
If appropriate, you may receive a same-day prescription for muscle relaxants, anti-inflammatories, or pain relievers.
Follow-up appointments may be recommended if symptoms persist or impact your quality of life.
If red-flag symptoms are present, you may be referred for imaging or an in-person neurological exam.

How to Treat Neck Pain

Telehealth treatment for neck pain focuses on restoring mobility and reducing inflammation through practical guidance and medication when needed.

Adjust Posture: Raise your screen to eye level and avoid slouching to reduce daily strain.
Use Heat or Ice: Apply heat to relax muscles or ice to reduce swelling after acute strain.
Try Gentle Movement: Slow neck rolls and shoulder stretches can ease stiffness.
Limit Screen Time: Take frequent breaks when working on devices to avoid tech neck.
Take Medication as Directed: Use NSAIDs or muscle relaxants as prescribed to reduce pain and inflammation.

When Should I Go to Urgent Care or the ER?

You should seek urgent care if your neck pain worsens quickly, restricts movement entirely, or comes with headache, fever, or nausea. Go to the ER if you experience numbness, weakness in your arms or hands, loss of coordination, or pain following trauma. These symptoms may indicate spinal cord involvement and require immediate attention.

While most neck pain improves with self-care, certain symptoms signal a need for emergency care.

Radiating Arm Pain: Pain, tingling, or numbness down one or both arms may indicate nerve pressure.
Loss of Strength: Muscle weakness or grip problems can signal neurological issues.
Stiff Neck + Fever: Combined symptoms may point to infection or meningitis.
After an Accident: Any neck pain following a fall or crash should be assessed promptly.

Staying proactive helps prevent complications and ensures safe healing.

How to Prevent Future Flare-Ups?

Practice good posture, especially during computer or phone use. Use a supportive pillow at night and avoid cradling your phone between your shoulder and ear. Strengthen neck and shoulder muscles with gentle exercises and stretch daily to improve flexibility. Prevention is about building healthier habits over time.

Your neck affects your energy, focus, and alignment—start with better posture.

How It Works

1. Purchase Your Visit

Add your visit to the cart and complete your purchase—it only takes a few minutes. Once paid, you’ll receive a confirmation email with your next steps.

2. Register and Book Your Appointment

You’ll be invited to register in our secure patient portal. Once inside, you’ll be prompted to schedule your appointment. After booking, check your email for the required medical forms—these must be completed and signed before your visit.

3. Meet With a Doctor and Get Treated

On the day of your appointment, you’ll connect with a board-certified doctor by video. Prescriptions or treatments—if needed—will be sent to your preferred pharmacy or shipped directly to you.

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