Good Medics Legal & Privacy Policy
Last Updated: March 1, 2025; Effective: March 15, 2025

If you live in California, please visit our California Privacy Statement, which supplements this Privacy Policy.

If you live in Colorado, Washington, Oregon, or any other state with applicable data privacy laws, please visit our Consumer Health Data Privacy Policy, which supplements this Privacy Policy.

TABLE OF CONTENTS

1. INTRODUCTION
2. PRIVACY POLICY CHANGES
3. PERSONAL INFORMATION WE COLLECT
4. HOW WE COLLECT YOUR PERSONAL INFORMATION
5. INFORMATION GATHERED FROM COOKIES AND OTHER SIMILAR TECHNOLOGIES
6. DO NOT TRACK
7. HOW WE USE YOUR PERSONAL INFORMATION
8. OTHER USES OF YOUR DATA
9. USE OF ANONYMOUS INFORMATION
10. SHARING OF YOUR PERSONAL INFORMATION
11. LINKS TO OTHER WEBSITES
12. CROSS-BORDER TRANSFERS
13. RETENTION OF PERSONAL INFORMATION
14. PERSONAL INFORMATION OF CHILDREN
15. PARENTS AND GUARDIANS OF MINORS
16. PERSONAL INFORMATION WE COLLECT ABOUT YOUR CHILD. 
17. HOW WE USE AND DISCLOSE THIS INFORMATION.
18. SECURITY METHODS
19. YOUR RIGHTS
20. STATE DATA PRIVACY LAW EXEMPTIONS
21. ADDITIONAL TERMS FOR EU VISITORS
22. APPLICABLE LAW
23. CONTACT US

1. INTRODUCTION

Good Medics, Inc. (“Good Medics,” “we,” “us,” or “our”) is committed to providing high-quality virtual primary care and wellness services in a secure, convenient, and accessible manner. This Privacy Policy explains how Good Medics collects, uses, and shares your information when you use our services, including our website, mobile applications, and any other digital platform operated by Good Medics (collectively, the “Sites”).

Good Medics takes your privacy seriously. This Privacy Policy applies to all registered users (“Members”) of our services, as well as any visitors (“Non-Members”) accessing our website and digital platforms. This policy does not apply to services that explicitly state they are governed by a different privacy policy.

To help you understand your rights and our obligations, this Privacy Policy outlines how we handle your personal data, the legal bases for processing, and the measures we take to protect your information.

If you have any questions regarding this Privacy Policy, please contact us at: legal@goodmedics.com.

This Privacy Policy is incorporated into and subject to our Terms of Use. By accessing and using our Sites and Services, you accept and agree to the practices described in this Privacy Policy. Any capitalized terms used in this Privacy Policy that are not otherwise defined shall have the meanings given in our Terms of Use.

Please read this Privacy Policy carefully, as it will help you understand what we do with the personal information we collect.

2. Privacy Policy Changes

Good Medics reserves the right to update, modify, or remove portions of this Privacy Policy as needed. Any updates to this policy will be reflected here, and the date of the latest revision will be noted at the top of this page. Your continued use of our Sites and Services signifies your acceptance of any updates. If you disagree with any changes, you should discontinue your use of the Sites and Services and inform us that you do not want your Personal Information used under the revised terms. If significant changes are made regarding how we handle Personal Information, we will notify you via the email on file and/or place a prominent notice on our website.

Changes to the Good Medics Mobile App

From time to time, we may update, enhance, or modify the features of the Good Medics mobile application (the “App”) without prior notice. We may also decide to discontinue part or all of the App or disable certain features at our discretion. Your use of the App does not guarantee continued access to any specific functionality. Any changes, updates, or discontinuation of features will be made solely at our discretion and without any obligation or liability to users.

Personal Information

Throughout this Privacy Policy, “Personal Information” refers to any data that identifies, relates to, describes, or could reasonably be linked to a specific individual or household, as defined by applicable data protection laws. This may include details categorized under the California Consumer Privacy Act (CCPA) and other state privacy laws.

Protected Health Information

At Good Medics, we are committed to safeguarding your Protected Health Information (PHI). PHI is a subset of Personal Information that pertains to your medical history, current health status, medical treatments, and related healthcare services. We comply with all relevant privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). For detailed information about how we handle and protect your PHI, please refer to our HIPAA Notice of Privacy Practices, which takes precedence over this Privacy Policy in cases where PHI is concerned.

3. Personal Information We Collect

Good Medics collects various types of personal data based on your interactions with our Sites and Services. This may include information that you provide directly, data generated through your use of our website, and information collected from healthcare providers affiliated with Good Medics.

Information We Collect

Details You Choose to Share

At Good Medics, we gather the details you provide, which may include but are not limited to:

• Personal & Contact Information: Your name, address, phone number, email, date of birth, gender, race, sexual orientation, gender identity, marital status, ethnicity, digital signature, and government-issued identification.
• Payment Information: Credit card details, insurance data, and billing address.
• Employment Details: Job title, work experience, education, salary, and compensation history.
• Health Information: Medical history, past treatments, lab results, diagnoses, and details about your healthcare provider.
• Public Interactions: Comments or other information you share in public areas of our platform.
• Customer Support & Engagement: Any details you provide when contacting customer service or participating in surveys, contests, or promotions.
• Account Credentials: The username and password you create for your account.

Data Collected Through Digital Means

We utilize cookies and other automated tracking tools to collect personal data from your device, such as:

• Device Identifiers: Your Internet Protocol (IP) address or other unique device identifiers.
• Browser Information: Browser type, version, and settings.
• Browsing Activity: Pages you visit, links you click, and interactions with our website, including visits through social media platforms.
• Time & Location Data: Time zone settings and, with your permission, precise location data.
• Technical Details: Browser extensions, operating system, platform type, and information from other portable devices.
• Usage Metrics: Time spent on our site, browsing behavior, and referring website domains.

We collect this information to improve your experience, enhance security, and optimize our services.

Provider Information

If you are a healthcare provider (as outlined in our Terms of Use), Good Medics may also collect the following details:

• Service Engagement: Information about the services you provide or have engaged with through our platform.
• Interaction Records: Details regarding our communications with you and any agreements you have entered into with Good Medics.
• Publicly Available Professional Data: Licensing information, disciplinary history, legal or regulatory matters, and other relevant compliance details.

This information helps us ensure high-quality care, maintain regulatory compliance, and enhance provider-patient interactions.

4. How We Collect Your Personal Information

We collect personal information through various channels, including:

• Directly from You: When you sign up for an account, submit reviews, or reach out to us.
• Automatically: Through cookies and tracking technologies when you browse our website or use our services.
• From Your Interactions with Us: When you use our telehealth services or communicate through in-app messaging.
• From Third Parties: Such as payment processors when you make transactions.
• From Affiliates & Providers: Healthcare professionals may share necessary details about your participation in our services.

We may merge information from different sources—for instance, combining offline data with online records or integrating third-party information with what we already have.

If you provide personal details about someone else, you confirm that you have their consent to share it and allow us to use it per this Privacy Policy.

5. Information Collected from Cookies & Similar Technologies

Good Medics uses cookies and other tracking tools (such as pixels and advertising tags) to enhance your experience. These technologies help us:

• Recognize users and their preferences across our platform.
• Simplify the login process and maintain session continuity.
• Improve functionality by remembering your personalized settings.

You can adjust your browser settings to block cookies; however, doing so may affect certain features of our services.

Cookies and Privacy Policy

At Good Medics, we are committed to transparency about how we collect and use your data. This Cookies and Privacy Policy outlines the types of cookies we use, how they function, and how we handle your personal information. By using our website and services, you consent to our use of cookies as described below.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to navigate our website and use its features. Without them, key services such as remembering your login details or submitted information cannot be provided. Disabling these cookies may impact your ability to use our site effectively.

Performance Cookies

We use performance cookies to collect anonymous data on how users interact with our website. For example, we use Google Analytics to understand how visitors arrive at and browse our site. These cookies help us improve website navigation and user experience. All data collected is anonymized and does not contain personally identifiable information.

Functionality Cookies

These cookies remember choices you make, such as language preferences, location, and search settings, to provide a personalized experience. The information collected is anonymized and is not used to track browsing activity on other sites.

Targeting & Advertising Cookies

Depending on your settings, we may use cookies, web beacons, pixels, and other tracking technologies to analyze how you interact with our website for marketing and remarketing purposes. These cookies collect information about your browsing habits to make advertising more relevant to your interests. They also help limit the number of times you see an ad and measure ad effectiveness. Third-party advertising networks typically place these cookies.

We may use session ID cookies and persistent cookies:

• Session cookies personalize your experience and improve site functionality but are deleted when you close your browser.
• Persistent cookies collect information such as IP addresses, browser types, referring/exit pages, and other site engagement data.

You can manage your cookie preferences at any time via your browser settings or our cookie consent box. Please note that disabling cookies may affect certain website functionalities. Learn more about managing cookies at www.aboutcookies.org.

Similar Technologies We Use

We may also use tools such as Google Analytics and Meta Business Tools:

1. Google Analytics helps us analyze website traffic. We do not combine this data with personally identifiable information. You can opt out using the Google Analytics Opt-Out Browser Add-on.
2. Meta Business Tools help us track interactions and optimize ad performance through Meta’s tracking pixel. You can learn more in Meta’s Privacy Policy.

6. Do Not Track (DNT) Signals

Most browsers allow users to enable a Do Not Track (DNT) function, signaling websites that they do not wish to be tracked. While we strive to comply with DNT requests, some services may not function correctly if tracking is disabled.

7. How We Use Your Personal Information

We use your personal information to provide our services, improve user experience, and comply with legal requirements. This may include:

Providing Our Services

• Managing your account, processing payments, and delivering services.
• Offering customer support and communicating with you about service updates.
• Sending newsletters, alerts, and relevant information about Good Medics and our providers.
• Managing relationships with partners and vendors.

Personalizing Your Experience

• Enhancing website design and usability.
• Analyzing interactions to optimize user experience.
• Tailoring advertising based on your interests.

Marketing & Advertising

• Informing you about Good Medics services, promotions, and offers.
• Conducting outreach to increase engagement and awareness.
• Delivering personalized ads through compliant third-party advertising networks.
• Ensuring compliance with advertising best practices and data protection regulations.

You may opt out of marketing communications at any time through your account settings. However, some service-related notifications may still be necessary for account functionality.

We do not share personally identifiable data with third-party advertisers unless:

1. The data is anonymized or aggregated.
2. You have given explicit consent.
3. The data is already publicly available on our platforms.

For further details on how we manage your data, protect your privacy, and comply with regulations, please refer to our full Privacy Policy. If you have any questions, contact us at info@thegoodmedics.com.

8. Other Uses of Your Data

We may collect and process personal information in the following instances:

1. Monitoring for fraud and security threats – We track user interactions to detect and prevent fraudulent activities.
2. Ensuring the security and integrity of our services – This includes protecting against unauthorized access, cyber threats, and malicious attacks.
3. Enforcing our Terms of Use and policies – We use data to investigate violations and ensure compliance with our legal agreements.
4. Protecting our rights and property – We may monitor content to prevent unauthorized use of copyrighted materials.
5. Complying with legal and regulatory requirements – This includes tax laws, government regulations, law enforcement requests, and industry standards.

9. Use of Anonymous Information

We may use anonymized data, referred to as Anonymous Information, to improve our services and conduct research. Anonymous Information is data that does not identify individual users and may be shared with third-party service providers, advertisers, and partners. This data helps in:

• Enhancing service functionality and user experience.
• Conducting business analysis and generating insights.
• Supporting targeted advertising without revealing personal identity.

10. Sharing of Your Personal Information

Good Medics does not sell your personal information. We will not license or disclose your personal data to unaffiliated third parties, except in cases where:

• We undergo a business transaction such as a merger, acquisition, or asset sale.
• We are required to comply with legal obligations.
• You provide explicit consent for data sharing.

For further details on how we manage your data, protect your privacy, and comply with regulations, please refer to our full Privacy Policy. If you have any questions, contact us at info@thegoodmedics.com.

• No Sale of Personal Information – Good Medics does not sell, license, or share your personal data with unaffiliated third parties, except in cases of business transitions like mergers or acquisitions.
• Partners and Affiliates – We may share your information with trusted partners such as healthcare providers, pharmacies, or affiliated service providers to facilitate telehealth services, appointment scheduling, and medication access.
• Contractors and Consultants – We may engage third-party vendors, auditors, and consultants for operational or analytical purposes. Any shared data is limited to what is necessary to perform these functions.
• Legal and Compliance Requirements – When legally required, we may share data to comply with judicial orders, regulatory requirements, fraud investigations, or legal disputes.
• Corporate Transactions – If Good Medics undergoes a merger, acquisition, or restructuring, user data may be transferred as part of the transaction, subject to applicable legal protections.

For further details on how we manage your data, protect your privacy, and comply with regulations, please refer to our full Privacy Policy. If you have any questions, contact us at info@thegoodmedics.com.

11. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites that we believe may be useful or relevant to you. However, we do not endorse these websites, nor are we responsible for their content or privacy practices. While we aim to link only to sites that align with our standards and respect for privacy, we encourage you to review the privacy policies of any website you visit that may collect or request personal information. This Privacy Policy applies solely to information collected on Good Medics’ website and does not extend to external sites linked to or from our platform.

12. CROSS-BORDER TRANSFE

All information you provide to Good Medics is stored and processed in the United States. If you are accessing our services from outside the U.S., please be aware that your personal information is being transferred to and processed in a jurisdiction where data protection laws may differ from those in your country. By using our website and services, you consent to the transfer, storage, and processing of your personal information in accordance with this Privacy Policy.

13. Retention of Personal Information

Except where prohibited by law, and in accordance with this Privacy Policy, Good Medics retains and uses your Personal Information for as long as necessary to provide you with our services, facilitate access to our website, maintain our business relationship with you, and comply with legal obligations, resolve disputes, and enforce agreements. When determining retention periods, we consider factors such as the type and sensitivity of the data, the risk of unauthorized use, the purpose of processing, and any legal or business requirements. Due to our data protection measures, residual copies of your information may temporarily remain in backup systems before being automatically deleted or rendered inaccessible.

14. Personal Information of Children

Our services are not directed toward or designed to attract children under the age of 13. We do not knowingly collect Personal Information from anyone under 13 years old. If we become aware that we have inadvertently collected information from a child under 13, we will take the necessary steps to delete such data. Parents or guardians who believe their child has provided us with personal information should contact us using the details provided below.

Children between the ages of 13 and 17 may only use our website and services in compliance with our Terms of Use and Privacy Policy, and only with parental or guardian consent.

15. Parents and Guardians of Minors

If Good Medics collects personal information from a minor for healthcare services, we require verified parental or guardian consent before processing, using, or disclosing such information. Without parental consent, we cannot provide services to a minor.

16. Personal Information We Collect About Your Child

We may collect:

• Information directly provided by your child during an appointment, including health-related data.
• Details about your child’s usage of our services, such as IP address, device identifiers, website activity, and location information.

17. How We Use and Disclose This Information

Good Medics may use your child’s information to:

• Operate our business (e.g., manage accounts, provide services, and process payments).
• Offer customer support.
• Communicate with you and your child about services, including surveys and feedback.
• Send newsletters, articles, and other relevant information about our services.
• Manage relationships with vendors and partners.

18. Security Methods

Good Medics implements industry-standard physical, technical, and administrative security measures to protect your Personal Information. This includes firewalls, secure infrastructure, and SSL encryption during data transmission. SSL encryption is indicated by a lock or key symbol in your web browser.

However, no security measure is 100% effective. While we take reasonable steps to protect your data, we cannot guarantee absolute security against theft, loss, or unauthorized access. We encourage users to take precautions, such as safeguarding passwords and limiting sharing of sensitive information online.

If you believe your account security has been compromised, please notify us immediately at info@thegoodmedics.com.

19. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as access, correction, deletion, or restriction of data processing. For questions regarding these rights, please contact us at info@thegoodmedics.com.

You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in our emails. However, we may still send essential communications regarding service updates, account issues, or responses to inquiries.

20. State Data Privacy Law Exemptions

Good Medics and its affiliates may be exempt from state-specific data privacy laws, including the Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and Virginia Consumer Data Protection Act (VCDPA), as these laws generally do not apply to healthcare entities covered under the Health Insurance Portability and Accountability Act (HIPAA).

21. Additional Terms for International or EU Visitors

Good Medics’ website is intended for users in the United States. If you access our website from the European Union, the following provisions apply:

• The data controller for Good Medics is Good Medics INC.
• Personal Information is processed for legitimate business purposes, including fulfilling service requests, improving website quality, and protecting the security of our platform.
• You may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your Personal Information.

For inquiries regarding GDPR rights or to submit requests, please contact info@thegoodmedics.com.

22. Applicable Law

This Privacy Policy, in conjunction with our Terms of Use, is governed by and construed in accordance with the laws of the state of California.

23. Contact Us

For questions regarding this Privacy Policy, please contact us via:

• Email: info@thegoodmedics.com
• Telephone: 818-850-9815
• Mailing Address: 436 N Bedford Dr UNIT 309, Beverly Hills, CA 90210